Terms Of service

Overview

Welcome to Duffle Bag Shop. These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using this website, you agree to be bound by these Terms, along with any referenced policies.

Please read the Terms carefully. If you do not agree with any part of this document, you should not use this website or our services.

1. Definitions

In these Terms:

  • “Company,” “we,” “us,” and “our” refers to Duffle Bag Shop.

  • “You,” “user,” “customer,” and “visitor” refers to the individual accessing or using the website.

  • “Website” refers to the online store operated by us at www.dufflebagshop.com.

  • “Services” refers to products or features offered through the website.

2. Acceptance of Terms

By visiting this Website or placing an order, you agree to the Terms and all applicable laws, regulations, and policies. These Terms apply to users from the United Kingdom, United States, and elsewhere.

If you do not agree with these Terms, you may not access or use this Website, make a purchase, or interact with our services.

3. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective once posted on the Website with an updated effective date.

Your continued use of the Website after modifications indicates your acceptance of the updated Terms.

4. Eligibility

You must be at least:

  • 18 years old for users in the United Kingdom, or

  • The age of legal majority in your jurisdiction (for example 18+ in most U.S. states, 19+ in some states)

to use this Website and enter into binding contracts. By using the Website, you represent that you meet these qualifications.

5. Account Registration

Some features may require creating an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the security of your password

  • Notify us immediately of any unauthorized use

You are responsible for all activity conducted under your account.

6. Orders & Payments

6.1. Order Acceptance

Your order is an offer to purchase products subject to these Terms. Acceptance occurs when we confirm shipment of your order.

6.2. Payment Methods

We accept payment using third-party processors (e.g., credit/debit cards, PayPal). All payments are securely processed in compliance with applicable laws.

6.3. Pricing & Fees

Product prices listed on the Website are subject to change without notice. All charges are in the currency displayed on the Website.

7. Shipping & Delivery

Shipping terms, rates, and delivery times are outlined in our Shipping Policy. Risk of loss and title for purchased products pass to you upon delivery.

8. Returns, Refunds & Exchanges

Your rights to returns, refunds, and exchanges are set forth in our Return Policy. Please review this policy before making a purchase.

9. Intellectual Property Rights

All content on this Website — including text, logos, images, graphics, and software — is owned or licensed by Duffle Bag Shop.

You may not copy, reproduce, or use any content without our written permission.

10. Prohibited Conduct

You agree not to:

  • Use the Website for unlawful purposes

  • Interfere with site security

  • Attempt to access restricted areas

  • Submit harmful or fraudulent content

Violation of these rules may result in account termination.

11. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, store, and use personal data.

By using this Website, you consent to such practices.

12. Disclaimers

12.1. No Warranty

This Website and all content are provided “as is” without warranties of any kind, whether express or implied.

12.2. Product Descriptions

We attempt to be as accurate as possible, but we do not guarantee that product descriptions, colors, or other content are error-free.

13. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect, special, or consequential damages

  • Our liability for any claim shall not exceed the amount you paid to us

This applies to users in both the UK and USA.

14. Indemnification

You agree to defend, indemnify, and hold harmless Duffle Bag Shop against all claims, losses, liabilities, and expenses arising from:

  • Your breach of these Terms

  • Your use of the Website

  • Your violation of third-party rights

15. Governing Law & Jurisdiction

These Terms are governed by:

  • Laws of the United Kingdom for UK users

  • Laws of the State of [Your State] and the United States for US users

Any disputes will be resolved in courts of competent jurisdiction within those regions.

16. Dispute Resolution

If a dispute arises, you agree to:

  • Contact us first to seek resolution

  • Participate in good-faith negotiation

  • Use arbitration or small claims court if necessary

17. International Users

This Website is operated from the UK. Users outside the UK and USA agree that they are responsible for compliance with local laws.

18. Termination

We may suspend or terminate access to the Website at any time without prior notice for violations of these Terms.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.

20. Entire Agreement

These Terms, together with all referenced policies, form the entire agreement between you and Duffle Bag Shop.